Colombiancupid has been my favorite social network for several months. I have had a few issues over the years that I was unable to resolve. First, I don’t have the option to earn credits for watching videos. This option appeared once, but it disappeared after a day. Most frustratingly, I can only swipe up to 10 times per day. After that, it disappears. If someone likes you, my profile will not appear in the swiping area. Because I don’t have enough swipes each day, it is almost impossible to match. These issues weren’t present when I used the app a few years ago. I emailed Colombiancupid support and was asked to clear my browser data, sign out, and in. But nothing worked. My last message was ignored. I have asked for a refund for premium. The app is not usable without premium.

They are a scamming business. They claimed that they had reviewed a case against my profile. However, the person who made the allegations spoke to me via WhatsApp and told me that it was false. They took my money, and they wouldn’t reimburse any remaining charges on my balance. Avoid paying anything on the website.

Payouts from Colombiancupid are not to be trusted! It charged me 39.99 for ‘credits’, which I don’t remember purchasing. I purchased a week of premium. My paypal account shows that the payments are only 27 seconds apart. Colombiancupid should not be able to make automatic payments. I have already contacted their support and they said that the credits were spent so they can’t refund it. Imagine that every chat, sticker, or other communication you send is charged with credits. I saw the credits were going down and was shocked.

This website is dangerous! The Colombiancupid refund policy has been criticized. They refused to reimburse me. They told me this: Colombiancupid Premium is not refundable because you immediately receive the benefits. “As stated in our Terms and conditions” I haven’t used the platform for months… apart from to unsubscribe. You can find their terms and conditions here: You have 14 days to cancel any premium services you have purchased. We can cancel your subscription by contacting you via the Feedback Page. You may lose your right to cancel if you download Content that is part of a paid service within the 14-day period. The paid services cannot be refunded after the 14-day period has expired.

It’s hard to believe that this app has gone downhill. I was immediately banned. I was told I had been rude, offensive, and bullying. None of this is true. They refused to provide any information when I emailed.